IT Support Technician II — Hybrid, Los Angeles

Job overview

The IT Support Technician II — Hybrid, Los Angeles role combines visits to client offices in Los Angeles with work from home supporting end users remotely. Compensation is not specified. Interlaced provides cloud-focused IT, security, and AI services to businesses. The technician supports clients across diverse technical environments, resolving end-user needs through remote sessions, chat, phone, and email while occasionally visiting client offices. The role contributes to clients’ technology operations by helping implement and support infrastructure and explaining technical solutions clearly to users.

What you'll do

• Support end users through remote sessions, chat, phone, and email
• visit Los Angeles-area client offices as needed
• work with common business technologies and cloud infrastructure components
• communicate technical solutions clearly to users.

What we're looking for

Skills & competencies

it support technician ii

hybrid

los angeles ca

interlaced

cloud services

it support

security services

end-user support

remote sessions

microsoft 365

google workspace

monday–friday

7 a.m.–4 p.m. pacific

compensation not specified

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental benefits
• cell phone and gym reimbursement
• 16 paid holidays annually
• two paid volunteer days annually
• paid vacation and sick time
• 401(k) matching
• fuel reimbursement
• peer-to-peer bonus allowance
• company bonus program.

Why this role

Hybrid work arrangement; stated hours are 7 a.m.–4 p.m. Pacific Time, Monday through Friday, excluding holidays; dedicated home office and stable internet required.

About the employer

Interlaced is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.