Client Concern Advocate
Employment type
Full-time
Work setting
On-site
Location
Los Angeles, CA
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Client Concern Advocate is an onsite, full-time role located in Los Angeles, CA, with compensation not specified. This role supports the Brody Pennell team in handling client inquiries and complaints. The role exists to resolve customer concerns professionally and efficiently. The advocate contributes to the company by maintaining positive customer relationships, documenting interactions, and supporting the call center manager in training.
What you'll do
- Handle incoming calls, resolve complaints, manage customer care email, document interactions, and assist in training new staff.
What we're looking for
- Skills & competencies
- full-timeday shiftlos angeles caclient advocatecustomer servicecall centerproblem solvingcommunicationsupportprofessional
- Work arrangement
- Weekend coverage required
Benefits & perks
- Professional development, call center experience.
Why this role
Professional development, call center experience, problem-solving focus.
About the employer
Brody Pennell is hiring for this role. Industry: Office Administrative Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Office Administrative Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: f4eb00de-2623-4e68-a8b7-688b1b25b2ee