Customer Service Technician
Employment type
Full-time
Work setting
On-site
Location
Fairfax, VA
Schedule
Day shift
Posted
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Job overview
The Customer Service Technician is an onsite position located in Fairfax, VA. Compensation is not specified for this role, which supports enterprise users at Client First Technologies. This role exists to provide technical support and resolve issues for end users. The technician utilizes troubleshooting skills to maintain system functionality and coordinates escalations as needed.
What you'll do
- Perform first call resolutions, record tickets in ServiceNow, troubleshoot software and hardware, and support network issues.
What we're looking for
- Skills & competencies
- full-timeday shiftfairfax vaclient first technologiesittechnical supporthelp deskservicenowonsiteweekend work
- Work arrangement
- Weekend coverage required
Benefits & perks
- Full benefits package.
Why this role
Collaborative work environment, strong company culture, and support for veterans and military spouses.
About the employer
Client First Technologies is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: f4e534c9-2732-443c-963d-2abb3e27c8b1