Technical Support Specialist - VOIP Solutions
Employment type
Full-time
Work setting
On-site
Location
Redmond, WA
Schedule
Rotating shifts
Posted
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Job overview
The Technical Support Specialist - VOIP Solutions is an onsite role based in Redmond, WA. Compensation is not specified, and this role supports the Hyperconnect product team within Zenoti. This role exists to provide high-quality technical support for real-time communication issues, ensuring business continuity for clients by troubleshooting network, browser, and VOIP-related problems.
What you'll do
- Provide technical support for Hyperconnect
- analyze call quality issues
- investigate device setup problems
- collaborate with engineering teams
- document solutions
- participate in rotating shift coverage.
What we're looking for
- Skills & competencies
- full-timeday shiftredmond watechnical supportvoipsaascustomer serviceonsiterotating shiftszenoti
- Work arrangement
- Weekend coverage required
Benefits & perks
- Equal employment opportunity policy.
Why this role
High-growth product, high-visibility role, rotating shift environment.
About the employer
Zenoti is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: f4de35e1-732d-424b-96a0-c5430556eb67