IT Support Specialist

Job overview

The IT Support Specialist role is onsite across multiple clinic locations in Northern Virginia, with regular travel between sites. The posting states an hourly pay range of $26–$34. The Jackson Clinics uses technology to support its people, operational efficiency, and patient experience. This entry-level support role helps clinic and corporate users resolve technology issues and maintain reliable systems. It provides first-line assistance, administers Microsoft 365 accounts and services, supports end-user devices and networks, and coordinates with vendors and senior technical staff when needed.

What you'll do

• Provide first-line technical support by phone, email, remote tools, and in person
• administer Microsoft 365 and Entra ID accounts, permissions, licenses, and access
• troubleshoot Microsoft 365 applications, devices, Windows systems, printers, and network connectivity
• deploy computers and mobile devices
• perform maintenance, updates, patching, and endpoint security checks
• support phone systems
• assist with onboarding and offboarding
• maintain IT asset records
• travel between clinics
• coordinate with vendors and escalate complex issues
• support cybersecurity and HIPAA compliance.

What we're looking for

Skills & competencies

it support specialist

fairfax va

the jackson clinics

northern virginia clinics

microsoft 365

microsoft entra id

windows 10/11

end-user support

network troubleshooting

comptia a+

network++

regular travel

$26–$34/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Mileage reimbursement for business travel and 401(k).
• The posting identifies the position as part-time without benefits.

Why this role

Part-time without benefits; regular travel between Northern Virginia clinic locations is required. CompTIA A+ and Network++ certifications are required; a valid driver’s license and reliable transportation are required.

About the employer

U.S. Physical Therapy is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.