Client Service Representative — Fairfax Animal Hospital

Job overview

The Client Service Representative role is onsite in Falls Church, VA. Compensation is not specified; the posting describes it as competitive and based on experience. The role supports the front desk at Fairfax Animal Hospital, part of VetEvolve’s network of veterinary practices. The representative welcomes clients and patients, coordinates appointments, and handles check-in, payments, and records. This front-desk work helps the clinic maintain smooth daily operations and a clear, supportive experience for clients and their pets.

What you'll do

• Greet clients and patients
• schedule appointments and procedures using ezyVet
• keep the front desk and lobby organized
• assist with check-in and check-out, invoices, and payments
• answer phones and emails
• update client records
• complete end-of-day reporting and payment reconciliation.

What we're looking for

Skills & competencies

client service representative

falls church va

vetevolve

fairfax animal hospital

part-time

veterinary front desk

client service

appointment scheduling

ezyvet

payment processing

client records

clinic operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance for eligible team members
• full- or part-time scheduling options
• collaborative work environment.

Why this role

Full- or part-time scheduling options are described in the posting; the listing identifies this position as part-time. ezyVet experience is helpful but not required; veterinary or medical customer service experience is a plus.

About the employer

VetEvolve is hiring for this role. Industry: Veterinary Services. Sector: 54.