Customer Service Representative / Dispatcher

Job overview

The Customer Service Representative / Dispatcher role is onsite in Columbus, OH. The posting states pay of up to $65,000 per year, depending on experience, and a $300 sign-on bonus. R&T Yoder Electric, Plumbing, and HVAC is a family-owned business serving the Central Ohio region. The role coordinates customer and job onboarding and helps schedule field production labor. It supports project managers and technicians, assists with permitting, and works with production, purchasing, and management staff to move projects from conception to completion.

What you'll do

• Onboard new customers and jobs through phone customer service
• assist project managers with scheduling field production labor
• help technicians resolve job, material, and customer issues
• assist with permitting tasks
• coordinate with production, purchasing, and management staff
• perform other assigned duties.

What we're looking for

Skills & competencies

customer service representative

dispatcher

full-time

columbus oh

r&t yoder electric

electric

plumbing

hvac

customer onboarding

labor scheduling

permitting

up to $65k/year

$300 sign-on bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, dental, and life insurance
• 401(k)
• two weeks of paid time off, increasing with service
• five paid sick days
• paid holidays
• monthly bonus opportunities
• uniforms for qualified applicants
• $300 sign-on bonus.

Why this role

The posting offers monthly bonus opportunities for qualified applicants and a $300 sign-on bonus.

About the employer

R&T Yoder Electric Inc is hiring for this role. Industry: Electrical Contractors and Other Wiring Installation Contractors. Sector: 23.