Automotive Service Advisor

Job overview

The Automotive Service Advisor works onsite at one of Hondru Auto Group’s locations in Elizabethtown, Manheim, or Mount Joy, PA. Compensation is not specified. The role supports customers with their automotive service needs. The advisor listens to customer concerns, explains service needs, and coordinates repair orders, estimates, and appointments. This work connects customers with technicians and helps the service department deliver organized, timely support.

What you'll do

• Support customers in person, by phone, and by email
• advise on routine maintenance according to manufacturer specifications
• document customer needs
• prepare repair orders, invoices, and estimates
• schedule service appointments
• pick up and deliver customer vehicles.

What we're looking for

Skills & competencies

automotive service advisor

customer service

repair orders

service estimates

appointment scheduling

vehicle pickup and delivery

elizabethtown pa

manheim pa

mount joy pa

hondru auto group

saturday rotation

in-house training

Work arrangement

• Weekend coverage required

Benefits & perks

• Health plan options, dental and vision insurance, health savings and flexible spending accounts, life insurance, 401(k), paid time off and holidays, disability insurance, and employee discounts.

Why this role

The posting lists general hours of 7 a.m. to 5 p.m. with a Saturday rotation and offers in-house training.

About the employer

Hondru Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.