Customer Relations Representative

Job overview

The Customer Relations Representative role is onsite in Brighton, MI, with a stated salary range of $40,000–$60,000 per year. Barb Vogelheim’s State Farm agency serves the community and emphasizes customer care. The representative supports agency growth by resolving customer inquiries, maintaining accurate records, assisting with retention, and coordinating with team members to help meet customer needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with agency team members to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

brighton mi

barb vogelheim state farm agent

$40k–$60k/year

customer service

customer inquiries

issue resolution

customer records

retention

insurance agency

health insurance

paid time off

training and development

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, health insurance, advancement opportunities, paid time off, and training and development.
• The agency also describes group life insurance, commissions, team bonuses, paid holidays, and a signing bonus of up to $2,000 based on licensing.

Why this role

The agency describes more than five years serving the community, over 40 years of combined State Farm experience across the team, and more than 300 five-star Google reviews.

About the employer

Barb Vogelheim - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.