Team Lead, Care Management

Job overview

The Team Lead, Care Management role is listed in Wallingford, CT, with annual compensation of $81,075–$108,100. The position supports Community Health Network of Connecticut’s care management team. The team lead provides day-to-day clinical and operational guidance to care managers and support staff, helping maintain consistent workflows and meet contractual, regulatory, and quality requirements. The role also coordinates staffing, training, case reviews, and performance improvement while handling high-acuity cases when assigned.

What you'll do

• Serve as a clinical resource and subject matter expert
• monitor operational reports and compliance
• identify training needs
• coordinate staff assignments and work-queue coverage
• manage high-acuity cases and a small member caseload when designated to ICM
• provide face-to-face member visits when appropriate
• oversee crisis-queue coverage as needed
• coordinate case rounds and reviews
• support staff orientation, audits, performance reviews, scheduling, and system implementations.

What we're looking for

Skills & competencies

care management

team lead

registered nurse

clinical leadership

case management

managed care

staff training

wallingford ct

community health network of connecticut

$81,075–$108,100/year

urac compliance

Work arrangement

• Weekend coverage required

Why this role

Requires an active, unrestricted Connecticut Registered Nurse license and at least two years of direct clinical care experience as an RN; managed-care case management experience is required.

About the employer

Community Health Network of Connecticut, Inc. is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.