Restaurant Manager - Team Lead

Job overview

The Restaurant Manager - Team Lead is an onsite role based in Franklin, TN, with a salary range of $64,000 to $72,000 per year. This position supports the restaurant team at Chili's, a company dedicated to delivering exceptional casual dining experiences through a culture of service and hospitality. The role exists to drive business results and ensure high-quality guest experiences. The manager is responsible for leading team members, maintaining operational standards, controlling costs, and fostering a positive, high-energy environment within the restaurant.

What you'll do

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

What we're looking for

Skills & competencies

full-time

day shift

franklin tn

chili's

restaurant manager

team lead

$64k-$72k/yr

onsite

hospitality

management

Work arrangement

• Weekend coverage required

About the employer

Chili's is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.