Customer Service Representative — Cheyenne

Job overview

The Customer Service Representative role is onsite at Union Wireless’s retail location in Cheyenne, WY. Starting pay is $17.75–$20.40 per hour. Union Wireless helps customers stay connected through wireless services and technology. The representative assists customers in person and by phone, resolving account and device questions, recommending suitable services, and maintaining accurate records and transactions to support a positive retail experience.

What you'll do

• Welcome customers in-store and by phone
• identify needs and recommend products, services, and account solutions
• help set up devices and troubleshoot common issues
• maintain accurate account records and interaction notes
• process payments and explain billing options
• collaborate with teammates to maintain an organized, customer-focused store.

What we're looking for

Skills & competencies

customer service representative

cheyenne wy

union wireless

full-time

onsite

$17.75–$20.40/hour

wireless services

retail customer support

device setup

troubleshooting

account support

payment processing

microsoft office

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) with company participation
• life insurance
• flexible spending account
• paid time off
• employee discounts
• career development opportunities.

Why this role

Career development and growth opportunities; employee discounts.

About the employer

Union Wireless is hiring for this role. Industry: Wireless Telecommunications Carriers (except Satellite). Sector: 51.