Patient Care Consultant

Job overview

The Patient Care Consultant role is onsite in Scranton, PA. Compensation is not specified. Jushi operates in the cannabis industry and describes this position as important to its customer service and retail experience. The consultant assists patrons and patients through concierge-level service while supporting daily dispensary operations. By answering questions, recommending products, maintaining product and promotion knowledge, and following handling and regulatory procedures, the role contributes to customer satisfaction, sales, and compliance.

What you'll do

• Provide accurate customer service and direct questions appropriately
• lead sales-floor tours and recommend products based on ongoing product research
• explain patient and member benefits, discounts, coupons, and promotions
• follow product-handling, safety, health, and regulatory procedures
• maintain store cleanliness and organization
• operate the point-of-sale system and cash drawer
• work with the team to meet sales, guest satisfaction, and compliance goals.

What we're looking for

Skills & competencies

patient care consultant

dispensary

scranton pa

jushi

part-time

retail customer service

cannabis retail

product recommendations

point of sale

patient benefits

regulatory compliance

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits may include medical, dental, vision, life insurance, short- and long-term disability, flexible spending accounts, paid time off, paid holidays, and 401(k).

Why this role

Part-time role requiring a high school diploma or GED and at least two years of retail customer-service experience. Spanish bilingual ability is preferred; occasional local travel may be needed.

About the employer

Jushi is hiring for this role. Industry: Unclassified (placeholder). Sector: 99.