Senior Field Service Technician

Job overview

Senior Field Service Technician in Juneau, AK. This is an onsite position with a salary range of $0.0 - $0.0 USD per year. GCI Communication Corp is a telecommunications company. This role represents the company by assisting customers who have purchased and are using company products and services and/or are considering upgrading or expanding their products and services.

What you'll do

• Provide telecommunications installation and servicing of Video, high speed Data, and Voice product lines within customer residences and business properties in an efficient and professional manner.
• Install, service, and troubleshoot telecommunications equipment.
• Perform routine service, maintenance, and operations on radio frequency, analog, microwave, fiber optic, and AC/DC components.
• Refer problems between the demark and headend or distribution center to network technicians.
• Perform disconnects, reconnects, and relocate services.
• Utilize test equipment to measure and adjust signal strength.
• Perform preventative or corrective maintenance.
• Communicate with customers on-site and present additional service offerings.
• Support senior staff technicians and mentor junior technicians.
• Responsible for basic vehicle maintenance, truck stock, and following company policies.

What we're looking for

Education

High School diploma or equivalent.

Experience

Minimum of six (6) years in a broadband, data, networking, technical telecom role or related background, including one (1) year of complex related field experience.

Skills & competencies

senior field service technician

gci communication corp

juneau ak

telecommunications

installation

service

troubleshooting

video

data

voice

customer service

field operations

full-time

Work arrangement

• Weekend coverage required

About the employer

GCI Communication Corp is hiring for this role. Industry: Wireless Telecommunications Carriers (except Satellite). Sector: 51.