Technical Client Advisor

Job overview

The Technical Client Advisor role is hybrid-eligible after a 60-day onboarding period and is associated with Providence, RI. Compensation is not specified. Charles IT describes a culture guided by service, continuous improvement, people, and honest communication. The advisor connects assigned clients' business goals with technology strategy, serving as a primary contact for strategic guidance and escalations. The role assesses IT environments, develops roadmaps, and collaborates with technical teams to prioritize initiatives and support secure, efficient client operations.

What you'll do

• Align client IT strategies with business objectives
• communicate recommendations, risks, and initiatives to technical teams and executives
• assess client environments for security, scalability, performance, and efficiency improvements
• develop IT roadmaps
• lead strategic business reviews
• oversee technology budgets and support compliance
• manage client relationships and escalations
• collaborate with internal technical teams on needs, scope, and priorities
• mentor internal team members.

What we're looking for

Skills & competencies

technical client advisor

it consulting

client relationships

technology strategy

it roadmaps

strategic business reviews

providence ri

charles it

hybrid after onboarding

60-day onboarding

approximately 47 hours/week

evening events may occur

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with employer contributions
• performance-based incentive opportunities
• paid time off and holidays
• paid parental leave
• work-from-home bank
• medical, dental, and vision coverage
• life and disability insurance
• flexible spending accounts
• employee discounts and workplace perks.

Why this role

Hybrid work eligibility begins after successful completion of a 60-day onboarding period. The role averages approximately 47 hours per week and may include occasional evening client dinners and industry events.

About the employer

Charles IT is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.