Field Service Technician, ATM

Job overview

The Field Service Technician role is onsite in Chicago, IL. Compensation is $20–$22 per hour. The role represents the client while servicing automated teller machines and supporting customer issues through resolution. The technician performs basic module-level troubleshooting and repairs, maintains parts records, and reports service status. By diagnosing ATM issues and following security procedures at financial institutions, the role supports reliable equipment service and customer commitments under service-level agreements.

What you'll do

• Perform minor maintenance, repairs, and module-level component replacement
• maintain parts inventory and records
• provide service status reports
• diagnose ATM problems using call information and error logs
• own customer issues through resolution according to SLA agreements
• follow security and safety procedures
• complete client-specific training and certifications
• report calls and activity accurately.

What we're looking for

Skills & competencies

field service technician

atm

equipment repair

troubleshooting

parts inventory

customer support

sla

chicago il

lancesoft

$20–$22/hr

high school diploma

basic electrical skills

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent is required; the posting notes that travel, rotating shifts, nights, or weekends may be required depending on service needs.

About the employer

LanceSoft Inc is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.