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Road Rescue Call Coordinator

Hogan · Saint Louis, MO · Transportation maintenance and warranty coordination

Employment type

Full-time

Work setting

On-site

Location

Saint Louis, MO

Schedule

Day shift

Posted

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Job overview

The Road Rescue Call Coordinator role is onsite in Saint Louis, MO; compensation is not specified. Hogan Transportation is a full-service transportation company operating throughout North America. This role coordinates over-the-road maintenance failures by assessing drivers’ issues over the phone, helping resolve problems safely or arranging next steps, and supporting accurate repair and warranty documentation.

What you'll do

  • Review work orders
  • assist drivers with roadside failures
  • document repair procedures and check manufacturer criteria
  • prepare and forward claims
  • follow up on exceptional cases
  • monitor warranty parts requests
  • maintain the daily planner and work orders
  • communicate with customers and the Safety Department.

What we're looking for

Skills & competencies
roadside assistance
maintenance coordination
customer service
troubleshooting
work orders
warranty claims
transportation
saint louis mo
hogan
full-service transportation
Work arrangement
  • Weekend coverage required

About the employer

Hogan is hiring for this role. Industry: Other Support Activities for Road Transportation. Sector: 48.

Additional details

Industry sector
48
Industry
Other Support Activities for Road Transportation
Occupation code
43-4051.00
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