Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative works onsite in Wheeling, WV. Compensation is not specified; the posting describes it as competitive. The role supports Chad Broadwater’s State Farm agency, which markets State Farm insurance and financial services products. The representative builds and follows up on customer relationships, responds to inquiries, and maintains accurate interaction records. The role helps reinforce the agency’s customer experience and supports its business by addressing community members’ needs and coordinating with other agent team members.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

full-time

wheeling wv

state farm agent

customer relationships

customer inquiries

recordkeeping

insurance services

communication

interpersonal skills

detail-oriented

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, flexible schedule, paid time off, training and development, and opportunity for advancement.

Why this role

The posting lists flexible scheduling, paid time off, training and development, performance-based bonuses, and advancement opportunities.

About the employer

Chad Broadwater - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.