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Field Technician — Florida

Valsoft Corporation · Tampa, FL · WSI Technologies field service team

Employment type

Full-time

Work setting

On-site

Location

Tampa, FL

Schedule

Day shift

Posted

Travel

Required

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Job overview

The Field Technician — Florida role is hybrid and field-based across Florida, with remote work between customer visits. Compensation is not specified. The technician supports WSI Technologies systems used by public safety, government, and enterprise customers. The role installs, maintains, and troubleshoots critical recording and communication systems at customer sites. By resolving technical issues and documenting service work, the technician helps customers keep sensitive communications reliable, secure, and operational.

What you'll do

  • Install and configure systems, servers, applications, and recording infrastructure at customer sites
  • rack, cable, configure, and test hardware
  • configure Windows desktop and server operating systems, including virtual environments
  • diagnose hardware, software, network, and connectivity issues
  • respond to support requests within SLA expectations
  • manage service tickets and field visits
  • escalate complex issues
  • communicate with customers and document installations and resolutions
  • travel up to 80–85%
  • work on ladders and lift up to 70 pounds as required.

What we're looking for

Skills & competencies
field technician
florida
valsoft corporation
wsi technologies
field-based
hybrid
remote between visits
system installation
windows server
hardware troubleshooting
network support
customer service
80–85% travel
recording systems
Work arrangement
  • Weekend coverage required

About the employer

Valsoft Corporation is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.

Additional details

Industry sector
51
Industry
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Occupation code
15-1232.00
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