Customer Service Manager

Job overview

The Customer Service Manager role is onsite at the College of Southern Nevada campus in Henderson, NV. The stated pay rate is $14 per hour, and the position is full-time, permanent, with 25–35 working hours per week. BibliU provides campus store solutions and digital course materials for universities. The role supports efficient campus store operations by assisting customers, overseeing register activity, helping maintain inventory and merchandise presentation, and following up on special orders.

What you'll do

• Assist customers in-store and by phone
• operate the cash register according to store policies
• maintain clean, organized, stocked displays
• check in, price, and display supplies and merchandise
• participate in inventory counts and track stock
• record price changes and promotions
• notify staff about out-of-stock or defective items
• follow up with customers about special orders
• report marketing trends and customer feedback.

What we're looking for

Skills & competencies

customer service manager

henderson nv

bibliu

campus store

customer service

retail

cash register

inventory

merchandising

special orders

on-the-job training

medical insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, wellness days, public holidays, 401(k), medical, dental, vision and life insurance, Flexible Spending Account, and company-wide bonus scheme.

Why this role

The posting describes on-the-job training and a benefits package that includes paid time off, wellness days, public holidays, 401(k), medical, dental, vision and life insurance, a Flexible Spending Account, and a company-wide bonus scheme.

About the employer

BibliU is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.