Automotive Service Department Receptionist

Job overview

The Automotive Service Department Receptionist role is onsite in Indianapolis, IN; compensation is not specified. Hubler Automotive Group describes its focus as creating a supportive work environment and providing career growth opportunities. The role handles customer calls and online requests, schedules and confirms service appointments, maintains accurate customer records in the CRM, and follows up with customers. It supports service-department appointment flow and monthly goals through clear, courteous communication.

What you'll do

• Answer incoming calls and schedule service appointments
• make outbound appointment calls
• record customer comments and detailed CRM notes
• schedule follow-up contact
• confirm appointments
• reschedule missed or canceled appointments
• coordinate with sales as needed to ensure appointments are marked correctly
• maintain current customer information
• contact customers about marketing initiatives
• respond to website requests daily
• meet or exceed monthly goals.

What we're looking for

Skills & competencies

automotive service department receptionist

indianapolis in

hubler toyota

customer service

service appointments

inbound calls

outbound calls

crm

appointment scheduling

customer follow-up

automotive

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• long- and short-term disability
• 401(k)
• paid vacation
• and ongoing training are listed.

Why this role

The posting requires a high school diploma or equivalent and says prior phone, telemarketing, automotive, or customer-service experience is highly preferable.

About the employer

Hubler Toyota is hiring for this role. Industry: General Automotive Repair. Sector: 81.