Member Service Representative – Canyon Branch

Job overview

The Member Service Representative – Canyon Branch is an onsite, full-time role in Tacoma, WA, with pay of $20.00–$26.12 per hour. TAPCO Credit Union’s mission is to make financial wellness accessible for all. The representative supports the branch by handling member transactions accurately, building relationships, and connecting members with relevant products and services. The role also helps maintain branch operations and compliance while contributing to a welcoming member experience.

What you'll do

• Greet members and assist with transactions
• build relationships in person and through outbound calls
• explain products and services and make referrals
• balance the cash drawer and resolve discrepancies
• support drive-up and night-drop functions and assigned opening or closing duties
• follow applicable laws and policies
• participate in branch promotions and community events as assigned.

What we're looking for

Skills & competencies

member service

credit union

branch operations

cash handling

member relationships

financial wellness

product referrals

bsa and ofac

tacoma wa

tapco credit union

$20.00–$26.12 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid medical, vision, prescription, and dental insurance option
• employer-paid life insurance and AD&D
• 401(k) match up to 7%
• paid vacation, sick time, and holidays
• FSAs and HSA
• optional disability
• employee assistance program
• up to 40 paid volunteer hours.

Why this role

Full-time branch role with employer-paid insurance options and up to 40 paid volunteer hours.

About the employer

TAPCO Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.