Retail Computer Technician

Job overview

The Retail Computer Technician is an onsite role based in Austin, TX, with a pay range of $18-$35/hour. This position supports the service department at Micro Center, a leading electronics retailer, by providing expert technical assistance and repair services. The role exists to diagnose and repair various electronic devices while delivering exceptional customer service at the service counter. Technicians contribute to the company's mission by building long-term customer relationships through technical expertise and reliable support.

What you'll do

• Provide in-person consultations and troubleshooting for computers and electronics.
• Recommend service solutions including data backups, anti-virus, and warranties.
• Diagnose and document hardware or software failures.
• Assemble custom computers.
• Maintain a cash till and handle transactions.
• Communicate repair status to customers.

What we're looking for

Skills & competencies

full-time

day shift

austin tx

micro center

retail

computer repair

technical support

customer service

onsite

weekend work

$18-$35/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, 401(k) with match, employee discount, tuition reimbursement, paid time off, and company-paid training.

Why this role

Productivity-based incentives and uncapped commission potential.

About the employer

Micro Center is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.