Bilingual Law Office Representative — Call Center

Job overview

The Bilingual Law Office Representative — Call Center role is onsite in Raleigh, NC, with an eight-hour shift available between 8 a.m. and 6 p.m., Monday through Friday. Compensation is not specified; the posting describes it as competitive. Farrin is a law firm that helps injured people. The representative is a first point of contact for injured callers, answering and routing calls with empathy and care. The role helps connect prospective clients with the firm and supports communication across a team serving clients in North Carolina and South Carolina.

What you'll do

• Answer and route calls from injured people
• communicate empathetically with callers
• use computer and typing skills for data entry and office tasks
• manage time and details
• work collaboratively with the team.

What we're looking for

Skills & competencies

bilingual law office representative

call center

raleigh nc

farrin

english-spanish

monday–friday

8-hour shift

client calls

customer service

legal services

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid family leave, 401(k) with match, and other benefits.

Why this role

English and Spanish bilingual ability is required; related customer service, call center, or sales experience is a plus, with 1–3 or more years noted as beneficial.

About the employer

Farrin is hiring for this role. Industry: Offices of Lawyers. Sector: 54.