Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Tuscaloosa, AL. Compensation is not specified; the posting mentions industry-leading pay, bonuses, and incentives without stating numeric amounts. The role supports customer service and repair coordination at Tuscaloosa Ford. The advisor serves as a point of contact for customers throughout the repair process, arranging bookings, creating work orders, communicating with technicians, providing estimates, and finalizing invoices. The role helps customers understand repair needs and supports the service operation's workflow.

What you'll do

• Greet and communicate with customers about repairs
• create work orders
• arrange bookings and communicate them to technicians
• provide estimates and finalize invoices
• perform other store duties as directed by management.

What we're looking for

Skills & competencies

automotive service advisor

tuscaloosa al

tuscaloosa ford

customer service

repair orders

service bookings

repair estimates

automotive

bonuses and incentives

401(k) match

paid training

relocation assistance

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, and disability insurance
• 401(k) with match
• paid time off and vacation
• paid training
• employee vehicle purchase plans
• discounts
• relocation assistance for qualified candidates.

Why this role

Benefits include medical, dental, and vision insurance; life and disability insurance; 401(k) with match; paid time off and vacation; paid training; employee vehicle purchase plans; product and service discounts; and relocation assistance for qualified candidates.

About the employer

Tuscaloosa Ford is hiring for this role. Industry: General Automotive Repair. Sector: 81.