Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Hutchinson, MN. Compensation is $40,000–$60,000 per year. The role supports Kim Kotzer’s State Farm insurance agency and its client relationships. The representative responds to customer needs, explains policy information, and assists with policy changes and claims. By maintaining accurate interaction records and coordinating with agency colleagues, the role contributes to client service and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance policies

policy changes

claims support

customer records

hutchinson mn

kim kotzer state farm agent

$40k–$60k/year

full-time

simple ira

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• performance-based bonus
• flexible schedule
• paid time off
• advancement opportunities
• training and development.

Why this role

Benefits include Simple IRA, performance-based bonus, flexible schedule, paid time off, advancement opportunities, and training and development.

About the employer

Kim Kotzer - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.