Assistant Service Manager

Job overview

Assistant Service Manager is an onsite role at Champion's manufacturing facility in Liverpool, PA. Compensation is not specified; the posting says the starting rate depends on documented experience. The role supports the Service Department in handling customer service orders and complaints.

What you'll do

• Assist with supervising and coordinating service representatives
• monitor service calls for customer service, technical accuracy, and policy compliance
• recommend corrective services
• answer service questions
• set work procedures and schedules
• issue department instructions
• ensure recovery of vendor parts and retailer labor
• and review contractor bills for accuracy.

What we're looking for

Skills & competencies

assistant service manager

customer service

service orders

customer complaints

service representatives

work scheduling

workflow coordination

contractor bills

liverpool pa

champion home builders

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• paid vacation and holidays
• medical, prescription, dental, vision, and life insurance.

Why this role

Requires an associate degree or equivalent from a two-year college or technical school and 2–4 years of related experience or an equivalent combination.

About the employer

Champion Home Builders Inc. is hiring for this role. Industry: New Single-Family Housing Construction (except For-Sale Builders). Sector: 23.