Help Desk Specialist | Schriever Space Force Base

Job overview

The Help Desk Specialist | Schriever Space Force Base role is onsite at Schriever SFB in Colorado Springs, CO, with hours Monday–Friday, 8:00 AM–5:00 PM. Compensation is $40,000–$60,000 per year. S2Technologies provides support for end-user, system, and network environments at the site. The specialist troubleshoots and supports end-user and shared devices, software, firmware, accounts, and network resources across wired, wireless, and VPN environments. Documenting customer contacts and monitoring network performance helps resolve incidents and maintain reliable site operations.

What you'll do

• Provide end-user, system, and network support
• install, configure, maintain, troubleshoot, repair, and verify approved devices and software
• support accounts, shared network resources, and related structures
• document customer contacts and ticket updates through incident resolution
• monitor network capabilities and performance
• create tickets for observed issues
• follow organizational and site-specific procedures.

What we're looking for

Skills & competencies

full-time

help desk specialist

schriever sfb

colorado springs co

$40k–$60k per year

secret clearance

iat level ii

security+

end-user support

network support

ticketing system

windows

monday–friday

8:00 am–5:00 pm

Work arrangement

• Weekend coverage required

Why this role

Requires at least six months of help desk support experience, Secret security clearance, IAT Level II certification (for example, Security+), and a high school diploma; Monday–Friday, 8:00 AM–5:00 PM.

About the employer

S2Technologies is hiring for this role. Industry: Other Computer Related Services. Sector: 54.