Customer Service Representative | State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Los Angeles, CA, with stated pay of $19–$24 per year. Steve Baker - State Farm Agent describes a five-person agency that values customer care, integrity, learning, and community involvement. The representative supports the agency’s customer experience by answering policy questions, helping with policy changes, processing claims, and maintaining accurate interaction records. The role also coordinates with agency colleagues and anticipates customer needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

los angeles ca

steve baker - state farm agent

policy information

policy changes

claims processing

customer records

hiring bonus

401(k)

health insurance

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• 401(k)
• performance-based bonus
• competitive salary
• flexible schedule
• health insurance
• advancement opportunities
• paid time off
• training and development.

Why this role

The agency describes internal growth opportunities for driven and sales-minded candidates and provides training and development.

About the employer

Steve Baker - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.