Part-Time Reservations Associate

Job overview

The Part-Time Reservations Associate role is onsite in Corona, NY, Monday–Thursday, 9:00 a.m.–5:00 p.m.; Friday, Saturday, and Sunday coverage is required as needed, and the schedule may change based on coverage needs. Compensation is $19 per hour. The role supports the New York Hall of Science’s Marketing and Business Development department and its visitor experience team. The associate responds to booking inquiries and marketing-generated leads, helping visitors find programs and services that fit their needs. Accurate reservations, responsive customer support, and visitor feedback contribute to attendance and revenue goals and the museum’s science-learning mission.

What you'll do

• Handle incoming booking inquiries and generate reservations for field trips, sleepovers, general admission, memberships, and other programs
• make outbound sales calls and respond to web leads by email
• maintain awareness of museum offerings
• process payments and perform related administrative tasks
• maintain conversation records
• collect visitor feedback
• update tools, resources, and the group operations website as needed.

What we're looking for

Skills & competencies

part-time reservations associate

corona ny

new york hall of science

visitor experience

reservations

customer support

field trip bookings

group sales

memberships

outbound calls

web leads

payment processing

monday–thursday

$19/hour

Work arrangement

• Weekend coverage required

Why this role

The schedule is Monday–Thursday, 9:00 a.m.–5:00 p.m., with Friday, Saturday, and Sunday coverage required as needed; coverage needs may change the schedule.

About the employer

New York Hall of Science is hiring for this role. Industry: Museums. Sector: 71.