Service Operator

Job overview

The Service Operator role is onsite in Mount Pleasant, WI. Compensation is not specified. Foxconn Industrial Internet’s posting describes cloud operations support across data centers in North America. The operator manages Level 1 cloud-operations issues, monitors cluster servers, and coordinates incident response and dispatch. The work supports reliable data-center operations through monitoring, asset management, and timely handling of incidents.

What you'll do

• Manage Level 1 cloud operations issues
• monitor cluster servers across North American data centers
• manage call center and dispatch
• perform asset management
• provide global Level 1 incident support and response.

What we're looking for

Skills & competencies

service operator

mount pleasant wi

foxconn industrial internet

cloud operations

data centers

level 1 support

cluster servers

incident response

asset management

linux

windows

hyper-v

vmware

Work arrangement

• Weekend coverage required

Why this role

Requires a related bachelor’s degree, 1–3 years of relevant Hyper-V or VMware experience, and at least one year of hands-on Linux and Windows experience with basic networking knowledge. Travel is optional depending on the situation.

About the employer

Foxconn Industrial Internet - FII is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.