Outpatient Mental Health Clinic Administrative Assistant / Customer Service

Job overview

The Outpatient Mental Health Clinic Administrative Assistant / Customer Service role is onsite in Edgewater, MD, with full-time hours beginning at 8 or 9 AM and ending at 5 PM. Pay is $18 per hour. Arundel Lodge works toward a community where behavioral health disorders do not limit meaningful lives. The role supports clinic access and daily administration by welcoming guests and patients, processing referrals, collecting and entering patient information, scheduling, and assisting clinic staff with caseload tracking. It helps the clinic maintain organized service coordination and responsive patient support.

What you'll do

• Greet guests and patients
• process outpatient mental health clinic referrals
• collect and enter new-patient information
• schedule appointments in person and by telephone
• collect service copays
• answer phones and check clinic voicemails
• assist clinic staff with client and caseload tracking and other administrative duties.

What we're looking for

Skills & competencies

administrative assistant

customer service

outpatient mental health

patient scheduling

referral processing

medical records

edgewater md

arundel lodge

full-time

$18/hour

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k)
• paid time off
• sick leave
• holidays.

About the employer

Arundel Lodge, Inc. is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.