Administrative Patient Representative — Bilingual English/Spanish

Job overview

The Administrative Patient Representative — Bilingual English/Spanish role is onsite in Rockville, MD; compensation is $19–$25 per hour. The role supports Visionary Ophthalmology's clinical team with patient communications and clinical administrative workflows to facilitate timely care.

What you'll do

• Coordinate medication and procedure prior authorizations with insurance carriers
• process and follow up on prescription refill requests with providers and clinical staff
• respond to patient messages through communication platforms such as Klara
• assist with administrative tasks related to care, treatment plans, referrals, and follow-up
• manage communication queues
• document patient interactions and administrative actions in the electronic medical record
• communicate with English- and Spanish-speaking patients
• follow HIPAA and organizational confidentiality and data-security policies.

What we're looking for

Skills & competencies

administrative patient representative

bilingual english/spanish

rockville md

full-time

$19–$25/hour

ophthalmology

prior authorizations

prescription refills

patient communications

ehr/emr

hipaa

visionary ophthalmology

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and life insurance
• accidental death and dismemberment insurance
• 401(k)
• paid time off and holidays
• career growth and development.

Why this role

Fluency in English and Spanish is required. Experience with healthcare administration, EHR/EMR systems, and platforms such as ModMed, EMA, or Klara is preferred.

About the employer

Visionary Ophthalmology is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.