Passenger Services Representative

Job overview

The Passenger Services Representative works onsite in Stockton, CA, with onboard duties along the Stockton–San Jose rail route. Compensation is $29–$41.02 per hour. The role supports onboard passenger services, customer service, and the Operations Monitoring Center for the San Joaquin Regional Rail Commission. The representative provides passenger-facing and operational support across assigned functions, including temporary coverage and general backup. Onboard work involves split shifts, travel between Stockton and San Jose with stops at 10 stations, and a designated hotel layover in San Jose; schedules and layovers may change.

What you'll do

• Perform duties in onboard passenger services, customer service, and the Operations Monitoring Center
• provide temporary vacancy coverage and general backup support
• travel on the Stockton-to-San Jose route and serve passengers onboard
• meet physical requirements including continuous standing and walking during train trips.

What we're looking for

Skills & competencies

passenger services representative

rail passenger service

stockton ca

san joaquin regional rail commission

onboard services

customer service

operations monitoring center

split shifts

stockton–san jose route

$29–$41.02/hour

Work arrangement

• Weekend coverage required

Why this role

Shifts follow train schedules and may start as early as 3:00 a.m. or end after 9:30 p.m.; onboard assignments may involve approximately 16 hours away and a designated San Jose hotel layover.

About the employer

San Joaquin Regional Rail Commission is hiring for this role. Industry: Commuter Rail Systems. Sector: 48.