Revenue Cycle Management Team Lead

Job overview

The Revenue Cycle Management Team Lead role is hybrid in Nashville, TN, with onsite work two days per month on the first Tuesday and Wednesday of each month. Pay is $53,000–$55,000 per year. The role supports Tend's Revenue Cycle Management team, which contributes to accuracy, efficiency, and transparency in financial processes behind the dental member experience. The lead oversees daily operations for an assigned RCM function, ensuring work is prioritized and completed accurately and on time. Through coaching, escalation support, capacity coordination, and process improvement, the role helps the team meet its goals while maintaining compliance and service standards.

What you'll do

• Lead daily workflow management for an assigned RCM function
• monitor work queues, troubleshoot bottlenecks, and reallocate resources
• serve as the first escalation point for questions, complex issues, and process exceptions
• partner with the Senior RCM Lead on staffing coverage, capacity, and quality trends
• support onboarding and training with Senior RCM Analysts
• provide timely feedback on accuracy, compliance, and operational practices
• identify performance trends, recommend process improvements, and assist with documentation updates or audit-related work.

What we're looking for

Skills & competencies

revenue cycle management team lead

nashville tn

tend

$53k–$55k

hybrid

dental revenue cycle

workflow management

team coaching

dentrix

compliance

process improvement

annual bonus potential

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• Dental Wellness Program
• 401(k)
• life and AD&D insurance
• health advocacy
• legal support
• Employee Assistance Program
• FSAs and HSAs
• pre-tax transit and parking benefits
• paid time off
• company holidays
• annual bonus potential.

Why this role

Hybrid schedule with two onsite days per month; annual bonus potential; requires 2+ years of revenue cycle management or finance experience in a dental organization and Dentrix proficiency.

About the employer

Tend is hiring for this role. Industry: Offices of Dentists. Sector: 62.