Forklift Service Advisor / Parts Specialist

Job overview

The Forklift Service Advisor / Parts Specialist role is onsite in Stoughton, MA. Compensation is not specified; the posting says salary depends on experience. The role serves as the service-desk link between material-handling customers and field technicians. The position coordinates service requests, technician dispatch, parts sourcing, preventive-maintenance schedules, and quotes and billing. These activities help customers maintain equipment uptime and support accurate, timely service across forklift makes and models.

What you'll do

• Field service requests, assess reported equipment symptoms, and dispatch field technicians
• identify and order parts using OEM catalogs
• track preventive maintenance and schedule service
• prepare quotes and billing for equipment repairs and parts.

What we're looking for

Skills & competencies

forklift service advisor

parts specialist

material handling

industrial equipment

stoughton ma

lift truck parts & service

full-time

service dispatch

oem parts

preventive maintenance

hydraulics

electrical systems

health care

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Health care, 401(k), vacation, and sick time.

Why this role

Requires at least two years of material-handling, heavy-equipment, or agricultural parts and service experience, with knowledge of industrial hydraulics and electrical systems.

About the employer

Lift Truck Parts & Service - Brockton is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.