Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Appleton, WI. Pay is $16 per hour. The Hilton Garden Inn Appleton/Kimberly team serves hotel guests and supports their stay. As a first point of contact, the agent welcomes guests, handles check-in and check-out, responds to questions and requests, and shares information about hotel amenities and local options. The role contributes to a positive guest experience through accurate service and coordination with other hotel departments.

What you'll do

• Welcome guests
• complete check-in and check-out
• answer calls and inquiries
• assist with guest requests and issues
• provide information about hotel amenities, local attractions, and dining
• handle cash transactions and maintain records
• collaborate with hotel departments
• perform night audit duties as needed.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

customer service

check-in

check-out

guest requests

night audit duties

appleton wi

hilton garden inn appleton/kimberly

$16/hr

tuition assistance

Work arrangement

• Weekend coverage required

Benefits & perks

• Hilton team member travel discount
• tuition assistance
• employee referral program
• vision and dental insurance.

Why this role

Benefits listed include Hilton team member travel discounts, tuition assistance, an employee referral program, and vision and dental insurance.

About the employer

Hilton Garden Inn Appleton/Kimberly is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.