Training Vitamin Specialist — Call Center

Job overview

The Training Vitamin Specialist role begins onsite in Henderson, NV, with a hybrid schedule after 90 days of training. Starting pay is $22 per hour. The role supports ProCaps Labs’ Customer Care Center by providing customer service and sales support for company products and services. The specialist answers customer calls, explains product ingredients and use, documents inquiries, and supports customer satisfaction and department productivity. The position includes ongoing training and development toward the Vitamin Specialist tier within two years.

What you'll do

• Provide customer service and sales support by phone
• educate customers about product ingredients, features, benefits, and use
• document inquiries and actions
• manage call volume and follow-through
• identify service issues and trends
• resolve errors
• promote company products and services
• meet call center metrics and complete ongoing training.

What we're looking for

Skills & competencies

training vitamin specialist

call center

henderson nv

procaps labs

customer service

sales support

vitamin products

inbound and outbound calls

$22/hr

hybrid after training

weekend day shift

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based and discretionary company-wide bonuses, medical, dental, and vision insurance, paid time off, eight company holidays, 401(k) with 4.5% match, life and short-term disability coverage, gym reimbursement, vitamin allowance and discounts, health savings account funding, referral rewards, and pet insurance.

Why this role

Hybrid schedule begins after 90 days of training; training class is scheduled to start November 2; at least one weekend day shift is required.

About the employer

ProCaps Labs is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.