Account Manager

Job overview

The Account Manager role is listed in Raleigh, NC, with compensation of $70,000–$80,000 per year plus a performance bonus of up to 30% annually. The role supports DaVinci Solutions’ customer base and its automated access-control platform for self-storage and adjacent markets. The account manager owns customer relationships from onboarding through renewal and expansion. By helping customers adopt the platform, realize value, and identify additional needs, the role supports customer retention and company growth.

What you'll do

• Manage a portfolio of customer accounts
• own onboarding from contract signing to operational use
• deliver training sessions, workshops, and webinars
• maintain customer-facing resources
• build relationships with operators and decision makers
• identify expansion opportunities
• support renewals
• partner with Sales, Customer Experience, and Product
• maintain account activity and milestones in the CRM
• improve onboarding and customer growth playbooks.

What we're looking for

Skills & competencies

account manager

davinci solutions

raleigh nc

full-time

customer onboarding

customer success

account growth

product adoption

renewals

expansion opportunities

training and webinars

crm

$70k–$80k/year

up to 30% annual bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive benefits package including health benefits and paid time off.

Why this role

Performance bonus of up to 30% annually, paid quarterly and reserved for top performers who consistently meet sales and account health targets.

About the employer

10Federal Partners Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.