Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Skokie, IL, with a salary range of $40,000–$50,000 per year. The role supports Danny Chung’s State Farm agency and its customer service and community relationships. The representative responds to customer needs and helps maintain positive insurance experiences that support the agency’s growth. By providing policy information, assisting with updates and claims, and keeping accurate records, the role helps customers navigate their insurance interactions.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

skokie il

danny chung - state farm agent

$40,000–$50,000/year

insurance customer service

policy information

policy changes

claims follow-up

customer records

hiring bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, performance-based bonus, health insurance, paid time off, training and development, flexible schedule, and advancement opportunities.

Why this role

The agency describes a small, growing team and potential internal growth opportunities for especially driven and sales-minded candidates. Previous customer service experience is preferred.

About the employer

Danny Chung - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.