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Patient Service Specialist – Dental Focus

Choptank Community Health System, Inc.. · Denton, MD · Denton Health Center patient services; reports to the Practice Manager and/or Operations Director

Compensation

$16.17 – $19.41 /hr

Employment type

Full-time

Work setting

On-site

Location

Denton, MD

Schedule

Day shift

Posted

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Job overview

The Patient Service Specialist – Dental Focus works primarily in an office setting at the Denton Health Center in Denton, MD. The listed pay is $16.17–$19.41 per hour. Choptank Community Health System describes a commitment to access, respectful care, and improved health outcomes for the Eastern Shore community. The cross-trained specialist supports efficient health center operations by coordinating patient registration, scheduling, calls, payments, and records. The role helps patients navigate medical and dental visits while supporting clinical staff and accurate administrative workflows.

What you'll do

  • Greet patients and provide customer service
  • handle calls and appointment scheduling
  • confirm appointments and maintain waitlists
  • register patients and verify demographics and insurance
  • collect and reconcile payments
  • assist with sliding-fee enrollment and billing questions
  • scan documents to the EHR
  • coordinate patient flow with clinical staff
  • maintain confidentiality and front-desk readiness
  • travel to other sites as needed.

What we're looking for

Skills & competencies
patient service specialist
dental focus
medical and dental
patient registration
appointment scheduling
insurance verification
ehr
patient payments
denton md
choptank community health
$16.17–$19.41 per hour
travel to other sites
403(b) match
tuition assistance
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Tuition and education assistance
  • certification scholarships
  • nine paid holidays
  • flexible paid time off
  • 403(b) with matching
  • health, dental, vision, and life insurance
  • employee assistance program
  • flexible spending account
  • wellness program
  • discretionary bonuses.

Why this role

Cross-trained medical and dental patient services role with travel to other health system sites required.

About the employer

Choptank Community Health System, Inc.. is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.

Additional details

Industry sector
62
Industry
Offices of Physicians (except Mental Health Specialists)
Occupation code
43-6013.00
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