Dental Call Center Representative
Employment type
Full-time
Work setting
On-site
Location
Fort Lauderdale, FL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Dental Call Center Representative is an onsite role based in Fort Lauderdale, FL. Compensation is not specified, though the position offers competitive base pay and comprehensive benefits with Sage Dental. This role is responsible for assisting new and existing patients via phone, webchat, and other online platforms. The representative handles scheduling, answers patient questions, and resolves complaints to ensure a positive patient experience.
What you'll do
- Handle high-volume inbound and outbound calls.
- Schedule appointments and maintain accurate data entry.
- Collect insurance information.
- Diffuse difficult calls and document issues.
- Offer marketing promotions and educate patients on discount programs.
- Respond to real-time webchat queries.
What we're looking for
- Skills & competencies
- full-timeday shiftfort lauderdale flsage dentalcall centercustomer serviceschedulingpatient supportwebchatno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical insurance, 401(k), vision, PTO, growth opportunities.
Why this role
Includes a 2-week training program and growth opportunities.
About the employer
Sage Dental is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: f1d372df-b95e-4d4e-9762-11f589e881c2