Customer Service Representative — North Branch Office

Job overview

The Customer Service Representative — North Branch Office role is onsite at Foster Blue Water Oil’s North Branch Bulk office in North Branch, MI. Compensation is determined by experience and market competition; no numeric amount is specified. Foster Blue Water Oil serves customers with oil and propane products. The representative handles customer inquiries and office transactions, helping resolve service issues and process orders and payments. The role also supports counter service, visitor reception, and daily office records.

What you'll do

• Handle customer calls about enrollments, cancellations, issues, and complaints
• assist customers at the counter
• fill cylinders
• process customer orders
• post payments and reconcile daily deposits
• file and scan documents
• greet visitors
• perform other duties as assigned by the director or office manager.

What we're looking for

Skills & competencies

customer service representative

north branch mi

foster blue water oil

full-time

customer calls

counter service

order processing

payment posting

deposit reconciliation

oil and propane

office support

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts on oil and propane
• 401(k)/profit-sharing plan with employer match and investment professionals
• vacation, sick time, paid holidays, overtime
• medical, dental, vision, and life insurance
• Christmas Club with employer match and other perks.

Why this role

Employee discounts on oil and propane; 401(k)/profit-sharing with employer match and access to investment professionals; vacation, sick time, paid holidays, overtime, insurance coverage, and company perks.

About the employer

Foster Blue Water Oil is hiring for this role. Industry: Natural Gas Distribution. Sector: 22.