Customer Service Agent – Insurance

Job overview

The Customer Service Agent – Insurance role is listed in Port Allen, LA; the posting also says agents can work anywhere in the country while staying connected to a mentor. Compensation is $40,000–$75,000 per year, and the posting describes the position as commission-based. The Cormier Group works with agents to offer affordable final expense, whole life, term, and IUL policies. The agent supports prospective and current policyholders by generating insurance quotations, explaining coverage, resolving billing and policy issues, and maintaining customer interaction records. The role contributes to the company’s goal of helping people access affordable insurance products and supporting agent development.

What you'll do

• Verify new customers’ coverage and provide proof-of-insurance paperwork
• address client concerns and complaints and monitor resolution
• maintain customer interaction records and follow up
• answer incoming questions about policies, coverage, and general inquiries
• stay current on marketing efforts and insurance product information
• provide coverage advice and policy suggestions
• resolve billing issues and amend policies.

What we're looking for

Skills & competencies

insurance customer service

customer service agent

policyholder support

insurance quotations

coverage advice

billing support

port allen la

the cormier group

full-time

commission-based

$40,000–$75,000/year

insurance license willingness

remote work anywhere in the country

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefit plan, training, mentoring and coaching, leads sent directly to agents, and multiple income streams including stock shares.

Why this role

Previous customer service experience and a high school diploma or GED are required. Insurance knowledge is preferred; willingness to obtain an insurance license is required. The posting describes commission-based compensation and says applicants can work anywhere in the country while connected to a mentor.

About the employer

the cormier group is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.