Service Administrator

Job overview

Service Administrator is an onsite role in Panama City, FL. Compensation is not specified; the posting notes that pay may vary based on experience. Crystal Tractor is a fourth-generation family-owned and operated business. The role coordinates service appointments and customer communication, prepares repair estimates, tracks repair progress, and supports service sales. It helps the service department deliver timely repairs and maintain customer satisfaction while following safety and regulatory requirements.

What you'll do

• Schedule service appointments
• collect customer and equipment information
• greet customers
• prepare labor and parts estimates
• establish promised times
• monitor repair progress
• obtain authorization for additional work
• advise customers on equipment care
• and follow safety and regulatory procedures.

What we're looking for

Skills & competencies

service administrator

service scheduling

customer service

repair estimates

service appointments

equipment service

panama city fl

crystal tractor

full-time

some saturdays

medical insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, life and disability insurance, 401(k), AFLAC, holiday pay, weekly pay, growth opportunities, and a five-day work week with some Saturdays.

Why this role

The employer is willing to train the right candidate; previous experience is preferred.

About the employer

Crystal Tractor of Panama City is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.