Genesis Service Concierge

Job overview

The Genesis Service Concierge role is onsite in Marlton, NJ, with stated annual pay of $65,000–$70,000. The position is a full-time, 40-hour-per-week customer service role at Genesis of Cherry Hill. The concierge serves as an initial contact for customers, handles incoming calls, completes assigned outbound calls, and manages loaner agreements for customer appointments. The role supports the customer experience by following the processes and procedures associated with the Genesis experience.

What you'll do

• Answer incoming phone calls as a primary initial contact and handle them accordingly
• perform outbound call tasks assigned by the department
• create and manage the loaner agreement process for customer appointments
• follow required processes and procedures.

What we're looking for

Skills & competencies

genesis service concierge

marlton nj

genesis of cherry hill

$65,000–$70,000/year

customer service

40-hour work week

incoming calls

outbound calls

loaner agreements

automotive

no prior automotive experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Choice of health, dental, and vision plans
• paid vacation up to four weeks
• 401(k) with company match
• company-paid life insurance
• optional voluntary benefits
• work/life balance.

Why this role

No prior automotive experience is required. Candidates must have a stable work history and pass a background check and drug screen before employment.

About the employer

Genesis of Cherry Hill is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.