Customer Success Specialist – Analytics
Compensation
$80 – $160 /yr
Employment type
Full-time
Work setting
On-site
Location
New York, NY
Schedule
Day shift
Posted
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Job overview
The Customer Success Specialist – Analytics opportunity is remote, with eligibility for people based in the United States, Europe, the UK, or Canada. The posting states compensation of $80–$160 per hour. Mercor connects creative and technical talent with leading AI research labs. The role contributes to evaluation projects by reviewing domain-specific documents, assessing their quality and relevance, and providing structured feedback. It also supports improvements to document standards, evaluation processes, and customer success strategies while working independently and asynchronously to meet project deadlines.
What you'll do
- Review and assess domain-specific documents for quality, accuracy, and relevance
- provide structured feedback to improve document standards and evaluation processes
- collaborate with teams on service delivery and customer success strategies
- contribute analytical skills to evaluation projects
- work independently and asynchronously to meet deadlines.
What we're looking for
- Skills & competencies
- customer success specialistanalyticsdocument reviewquality assessmentstructured feedbackevaluation projectsremoteunited stateseuropeunited kingdomcanadamercor$80–$160/hr
- Work arrangement
- Weekend coverage required
Why this role
Remote opportunity open to candidates based in the United States, Europe, the UK, or Canada; the posting describes contract program work and an hourly compensation range.
About the employer
Mercor is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 13-1199.00
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Listing ID: f16ef812-8689-4c62-952b-d05cc7c675e0