Program Manager Assistant

Job overview

The Program Manager Assistant role is onsite in Saline, MI. Compensation is not specified. The position supports Emerald Technologies’ Program Management team, which coordinates customer orders, project progress, and delivery reporting. Emerald Technologies provides electronics manufacturing services for original equipment manufacturer customers. The role helps keep customer orders and project information accurate, supports commercial and reporting tasks, and coordinates work across customer service, engineering, purchasing, and production. Its purpose is to help the Program Management team improve delivery coordination and maintain effective customer and internal processes.

What you'll do

• Coordinate customer orders and track project progress
• help adjust backlogs and maintain ship and commit dates
• prepare business-indicator reports
• assist with pricing, product margins, RMAs, and ECOs
• enter customer orders and issue confirmations
• maintain customer files
• route product or service complaints to Quality and Sales
• respond to invoicing questions with Accounting
• and coordinate quotes and new products through Engineering, Purchasing, and Production.

What we're looking for

Skills & competencies

program manager assistant

program administration

customer orders

project tracking

customer service

saline mi

emerald technologies

electronics manufacturing services

order processing

reporting

microsoft excel

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• HSA/FSA
• 401(k) with company match
• paid time off
• gym reimbursement
• employee assistance program
• training and development
• employee discounts
• referral program
• career advancement opportunities.

Why this role

The posting requires at least three years in customer service, program administration, or a similar role and proficiency with Microsoft Office applications.

About the employer

Emerald Technologies is hiring for this role. Industry: Printed Circuit Assembly (Electronic Assembly) Manufacturing. Sector: 33.