Medical Front Desk Representative

Job overview

The Medical Front Desk Representative works onsite at the Niceville, FL office, for $19 per hour. The schedule is Monday–Thursday, 6:30–3:30, and Friday, 6:30–12:00. ENT and Allergy Associates of Florida provides general and subspecialty ENT medical and surgical care, with patient care as its top concern. The representative supports patients and clinical staff by managing front-desk interactions, appointments, records, and payments. The role helps keep patient visits organized and supports access to ENT and audiology services.

What you'll do

• Provide customer service to patients and guests
• answer multi-line phones
• greet and check in patients and collect insurance and other information
• provide intake forms and required documents
• process copayments and uninsured visit payments
• verify insurance
• schedule appointments
• maintain paper and electronic health records
• remind patients of appointments and help schedule off-site testing
• provide patient support and guidance.

What we're looking for

Skills & competencies

medical front desk representative

niceville fl

onsite

$19/hour

ent and allergy associates of florida

patient check-in

appointment scheduling

insurance verification

electronic health records

medical records

ent

audiology

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision after 60 days of full-time employment
• company-paid short- and long-term disability and life insurance after one year
• 401(k) after one year
• six paid holidays
• paid time off earned per pay period.

Why this role

Prior medical front desk experience is preferred but not required; Spanish bilingual skills are a plus; the role may require travel between ENTAAF offices for support.

About the employer

ENT and Allergy Associates of Florida is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.