Program Manager — Student Services

Job overview

The Program Manager — Student Services role is onsite in Cincinnati, OH, with travel of up to 50%. Compensation is $90,000–$100,000 per year. First Student transports students and passengers and develops safety and training programs for transportation operations. The manager implements and improves initiatives affecting student behavior, customer relationships, and transportation for general and special education students. The role supports consistent program execution across locations through training, materials, metrics, stakeholder coordination, and quality improvement.

What you'll do

• Set expectations and support locations
• manage program activities, action items, risks, and improvement plans
• coordinate training and customer presentations
• develop and maintain program metrics and reports
• manage relationships with subject matter experts and contracted organizations
• mentor others
• maintain program materials
• ensure compliance with policies and regulations.

What we're looking for

Skills & competencies

program manager

student services

student transportation

special education

program implementation

training

quality improvement

stakeholder management

cincinnati oh

first student

up to 50% travel

$90k–$100k/year

Work arrangement

• Weekend coverage required

Why this role

Requires willingness to travel up to 50%; bachelor’s degree or equivalent industry experience required.

About the employer

First Student is hiring for this role. Industry: Educational Support Services. Sector: 61.